Theft can cost hotels an estimated $100 million a year. In fact, NBC reports that guests get away with stealing so many items from hotels that major chains have created “no stay list” database jammed with past offenders. These are the patrons who’ve lifted one too many soda bottles and are no longer welcome to book a stay. Get in trouble in Miami, and you’ll also encounter trouble in Seattle, thanks to this centralized system.
On one hand, hotels hope you take a few dollar-store shampoo bottles as it may remind you to book another room at $289 per night down the line. Other items they wish you’d leave untouched — though few hoteliers will ever actually pry through your luggage should you get gutsy enough to pocket an item or two.
Sadly, guest routinely buck the system and steal items from their rooms. A report from The Telegraph highlighting its frequency suggests theft is a lofty and unfortunate cost of doing business in hotels. So just how much do hotel chains lose when guests steal amenities?
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